476 Range Lake Road, Yellowknife NT, X1A 3Z3
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Stanton Suites, Yellowknife ("accommodation" or "property" or "we") is an independent property. This privacy policy (the "Privacy Policy") in compliance with provincial and federal regulations (where applicable), generally applies to any personal information (as defined below in Section 2 entitled Information We May Collect and How We May Use It) collected by the property about all individuals who are not employees accessing our property's premises which may include: ("guests"), visitors of our websites, applicants for employment opportunities with the property and any other individuals with whom the property deals, such as representatives of customers and business partners.
We make reasonable efforts to tell our guests why and how we collect, use, and disclose their Personal Information. We obtain their consent where required and handle their Personal Information in a manner that a reasonable person would consider appropriate under the circumstances.
The Privacy Policy is a statement of principles, guidelines and practices concerning the protection of personal information, how that information is used and/or shared, and of the choices you can make about the way your information is collected by the property through the channels outlined below:
Definition of Non-Identifiable Information: Personal information that is de‑identified and/or aggregated and cannot be associated with an identifiable individual is not considered to be personal information. The property reserves the right to conduct statistical analyses through the use of personal information and/or data collected, including the data collected from individuals who enter our properties, through our websites, Wi‑Fi or entertainment services on an anonymous and/or aggregated basis in order to understand users' interests, improve our services and measure interest in and use of our websites and/or mobile app. The property reserves the right to provide its analyses based on such anonymous and/or aggregated data to third parties.
Definition of Personal Information: When used in this Privacy Policy, personal information means any information about an identifiable individual.
The property generally collects personal information from or about our guests and other individuals with whom we deal for general business‑related purposes such as to help prevent fraud, unauthorized activities, claims and other liabilities and to ensure the security of our properties. We may also use personal information to authenticate the identity of individuals contacting us by telephone, electronic means or otherwise, for internal training and quality assurance, to manage our business and ensure the efficiency, reliability and security of our systems and networks, and to ensure the security of our guests and of our property.
We may also collect and use, to the extent permitted by law, guests' personal information to understand the interests and changing needs of our guests so we may provide personalized products, recommendations and services.
Other uses include processing payments, verifying creditworthiness if applicable, opening and managing accounts, delivering requested products and services, guaranteeing a reservation, ensuring a high standard of service, meet regulatory requirements, and enrolling you in a loyalty program in cases in which you clearly outlined your consent orally or in writing.
More specifically, the property collects and uses personal information in the following manner:
I. Information Collected from or About You. In many cases, we collect personal information directly from you when you visit our premises, make a reservation, use our services, make a complaint, submit an inquiry, contact us in person or through our website, and use our websites to log in to our Wi‑Fi. You will therefore know when we collect this information. We also may receive personal information about you from third party intermediaries when you make your reservation through them, from our customers, such as your employer or from any other third party through which your visit at our property is administered or organized (for instance if you attend a conference organized by a professional association), but at all times, with your prior consent and/or as authorized by law either orally or in writing, before or at the time of collection, unless the purpose for the collection are obvious and were done so voluntarily by you.
II. Information Collected Automatically. In some cases, we may collect information automatically which may not necessarily identify you as an individual. For instance, we may collect the following type of information:
We may use your information to contact you regarding future services and/or to conduct surveys on the quality of our products, services or customer service or to provide you with offers for additional products and services that we feel may be of interest to you. For more details on the type of commercial electronic messages that you may receive from us, please refer to Section 3 Electronic Communications and Notifications of this Privacy Policy. Unless required or authorized by law, the property will not collect or use personal information for any other or new purpose without obtaining further consent.
You may receive the following type of electronic communications and notifications from the property:
For more information on how you may unsubscribe from receiving such commercial electronic messages (CEMs) please refer to Section 5 Right to Withdraw Consent of this Privacy Policy.
In general, by interacting and/or doing business with us, visiting our property or submitting information to us in connection with using the property services, visiting, interacting with and/or using our website and/or Wi‑Fi, you are providing your consent to the collection, use and disclosure of personal information as set out in this Privacy Policy.
Exceptions to consent requirement. In certain circumstances, your personal information may be collected, used or shared without consent. These exceptional circumstances may include:
For more information on how the property may share your personal information, please refer to the Section 6 Sharing of Personal Information of this Privacy Policy.
Consent may be withdrawn at any time, subject to legal or contractual restrictions and reasonable notice; however, without such consent, the property may in some cases limit the services it is able to provide to you and/or the property may be prevented from entering into a business relationship, maintaining such relationship and/or interacting with you. You may also withdraw your consent as follows:
Type of Cookie | Purposes |
Essential Cookies | These cookies are essential to provide you with services available through our website and to enable you to use some of its features. Without these cookies, the services that you have asked for cannot be provided, and we only use these cookies to provide you with these services. |
Functionality Cookies | These cookies allow our website to remember choices you make when you use our website. The purpose of these cookies is to provide you with a more personal experience and to avoid you having to re‑select your preferences every time you visit our website. |
Analytics and Performance Cookies | These cookies are used to collect information about your traffic to our website and how users use our website. The information gathered may include the number of visitors to our website, the websites that referred them to our website, the pages they visited on our website, what time of day they visited our website, whether they have visited our website before, and other similar information. We use this information to help operate our website more efficiently, to gather broad demographic information and to monitor the level of activity on our website. |
Targeted and Advertising cookies | These cookies track your browsing habits to enable us to show advertising which is more likely to be of interest to you. These cookies use information about your browsing history to group you with other users who have similar interests. Based on that information, and with our permission, third party advertisers can place cookies to enable them to show advertisements which we think will be relevant to your interests while you are on third party websites. |
Social Media Cookies | These cookies are used when you share information using a social media sharing button or "like" button on our website, or you link your account, or engage with our content on or through a social networking website such as Facebook, Twitter, Instagram, or other. The social network will record that you have done this. |
Your personal information will not be sold or otherwise transferred to unaffiliated third parties without your approval, except the property reserves the right to disclose personal information when authorized by law or as follows:
The property uses reasonable security measures to protect your personal information against unauthorized access. We have implemented security measures that contain administrative, technical and physical controls that are designed to safeguard your personal information. For example, we use industry-standard encryption technology to secure sensitive personal information when it is being collected and transmitted over the Internet as well as firewalls, site monitoring and intrusion detection software. In the event there is a security incident concerning any of your personal information collected and retained by the property as set out in our Privacy Policy, we may contact you by email, letter, and telephone or through other secure form of communication.
There are security and privacy limitations of the internet which are beyond the control of the property. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have any reason to believe that your interaction with us is no longer secure, please immediately notify our Privacy Officer as instructed in Section 13 Role of the Privacy Officer.
We have personal information retention processes designed to help ensure that we retain your personal information for no longer than as reasonably necessary for the purposes stated in this Privacy Policy or to otherwise meet our legal requirements.
Your personal information is stored in secured locations and on servers controlled by the property or its service providers, located either at our facilities or at the facilities of our service providers. Notwithstanding the foregoing, the property and its third‑party service providers may process or store your personal information outside of Canada. In accordance with the laws of those countries, in certain circumstances your personal information may be accessible by foreign law enforcement, regulatory bodies or other authorities. For more information about our practices and policies regarding the use of foreign service providers, please contact us as described below.
The property recognizes the importance of safeguarding the privacy of children. Children cannot make reservations at our property and cannot stay at our property without parental consent. Our website is not aimed at, nor intended for, children under the age of thirteen (13). If you are under the age of thirteen (13), please do not use our website, and if you are over the age of (13) but under the age of majority in the province or jurisdiction in which you reside, you should use our website only with the involvement and permission of a parent or legal guardian. No personal information is purposefully or knowingly collected from the children under the age of thirteen (13) by the property without parental consent.
The property respects your right to access and correct your personal information and complies with all laws regarding access and correction. If you wish to update your personal information held by the property, please contact us using the contact information detailed in Section 13 Role of the Privacy Officer.
If the personal information is demonstrated to be inaccurate or incomplete, we will correct the information as required and send the corrected information to any organization to which we disclosed the personal information to in the previous year. If the correction is made, we will note the guest's correction request in our records.
This Privacy Policy only addresses the use and disclosure of information by the property. Other websites that may be accessible through our website, have their own privacy policies and data collection, use and disclosure practices. We encourage you to familiarize yourself with the privacy statements provided by all third parties prior to providing them with information or taking advantage of an offer or promotion.
By including outside links on our website we are not implying that we endorse the linked site or its services. We have no control over nor are we responsible for any third party's collection, use, and disclosure of your personal information.
In addition, we are also not responsible for data collection, use, disclosure or security policies or practices of other organizations such as but not limited to Facebook, Apple, Google, and Microsoft.
The propertys' Privacy Officer and General Manager are responsible for ensuring compliance with this policy and with provincial and federal regulations.
If you have any questions, complaints, concerns, or questions about this Privacy Policy or the privacy practices of the property in respect of how we collect, use and share your personal information, please direct your inquiry in writing to the Privacy Officer:
Privacy Officer
Stanton Suites, Yellowknife
476 Range Lake Road
Yellowknife, NT, Canada
X1A 3Z3
In addition to every specific case outlined in this Privacy Policy, we will also use and disclose Personal Information when we deem it necessary or appropriate as follows:
The property reserves the right to change this Privacy Policy at any time by notifying you of the existence of a new Privacy Policy. Such changes, modifications, additions or deletions shall be effective immediately upon notice thereof, which may be given by means including, but not limited to, posting on our website and the mobile app, or by any other means by which you obtain notice thereof. If the changes are significant, we will provide a more prominent notice. Your continued use of our services, website, mobile app and/or Wi‑Fi after such modifications will constitute your acknowledgement of the modified Privacy Policy.
The European Union's General Data Protection Regulation (GDPR) entails our guests to the following additional rights regarding their Personal Information which may already be part of this Privacy Policy as outlined in this document:
Please note there are exceptions to the above rights and therefore not every right can be exercised in every situation. Any requests under the rights outlined above must provide sufficient detail to identify the Personal Information being sought. A request to access Personal Information should be forwarded to the property's Privacy Office as per Section 13 Role of the Privacy Officer.
We will make the requested information available within 30 business days, or provide written notice of an extension where additional time is required to fulfill the request. If a request is refused in full or in part, we will notify the requester in writing, providing the reasons for refusal and the recourse available for the requester.